Paid subscription, no features — support keeps deflecting
3
By OlegApp
I purchased the Proton Unlimited subscription via Apple ID. The payment went through, and the subscription shows as active until March 2026 — both in Apple settings and the Proton app.
Yet my account is stuck on the Free plan. I contacted support with all proof, and instead of fixing it, they keep sending me back to Apple — even though the issue is clearly on Proton’s end.
Poor Client Experience
1
By l.serge
I was using another email provider, but since they’re shutting down, I looked for alternatives and created a ProtonMail account. I added a secondary/recovery email — an important step since they require either a phone number or a recovery email, which I provided.
Then I tried signing up for a third-party service, and out of nowhere — ProtonMail hit me with an “Automated Abuse Detection” email.
How does that even make sense? If this is how they treat new users, I can’t imagine relying on ProtonMail long-term. Getting restricted just for registering on reputable services is ridiculous.
Я удалил приложение
1
By Serrgios
Это не бесплатная почта от слова совсем , я только зря потратил время на этот скам
Many function work incorrect
2
By ivanesimus
I try to send bug report inside the app but after 10 minute waiting for sending report im here. I cant report big because i have a bug with infinite send report animation.
I have notification with option to pay lifetime subscription, but after tap i have infinite loading. After restart i dont have any option to return to this notification.
And many others bugs.
Slow work
3
By Mykiev mykiev
App is download mails or updates for new mails and stop on it. Process is stopping. Must exit and load again (((
Амбал
5
By Амбал юа
Дуже якісний і безпечний сервіс!
The worst mail ever
1
By bqxxxr
Banned 2 my accounts just for fun. I did appeal, but they say no way bro. We just ban u and this ok xd
5 звезд
5
By iswbckpw
Отличнейшая почта, минималистичный дизайн, удобный интерфейс, и самое главное это безопасность, однозначно 5 звезд
Не удобно.
2
By malenkiu-ua
1. Сделайте в настройках опцию отключения цепочки писем. Это очень неудобно.
2. В бесплатной версии нельзя отключить подпись.
Prototon
3
By tttopirrr
Я не зовсім розумію для чого такий диск якщо в тг по факту можна також зберігати файли безкінечно