I bought a yearly subscription. The app was buggy and didn’t recognize that I had an active subscription. While trying to restore my purchase, I accidentally bought another yearly subscription — and no one refunded me for it.

The most useless app ever, can’t be refunded 🤮

The new design is so much cheaper why would you do that?

Протягом тижня жодного разу не записало сон правильно. Коли лежу і не сплю — пише сон, а коли сплю, може не записати. Є інша стара надійна програма, яка все чудово записує. Максимально неприємно здивований.

I don't use the app, but the money is written off

I never subscribed to this

If the app had a bit more not-paying functions, it could be cool

1. As a user I would like to call the Apple shortcut called "Start Sleep Tracking" or "Start Sleep Analysis" with specific flag called "Ask Sleep Notes" which would open the relevant page before actually starting sleep tracking. 2. As user I would like to analyze the patterns of sleep efficiency, length, snoring, etc. in relation to the different sleep notes to understand how this or that factor influences my sleep. Additionally I would like to see how different sleep notes correlate between each other impacting the different markers of my sleep together. Analysis of such kind should be displayed in a new dashboard. Please developers! This app could be 1.5x times useful if these things were in place. It's kind of shame that users pay you money only to see how was the sleep like. Simply knowing how was the sleep like only gives a regular user an explanation of why they feel bad throughout the day - this alone is kind of useless and demotivational info don't you think?

Оплатила річну підписку, вдруге цього не зроблю. Вмикала лише відслідковування сну, розбудив мене о четвертій ранку музикою на всю кімнату. Вимкнути неможливо, поки не тицьнеш, що вже встала. Ну таке. Спочатку подобалася програма, зараз бачу багато мінусів.

I wanted to try the trial to determine if the app was suitable for me. However, it turned out that the app tracks sleep worse than AutoSleep or SleepWatch. Relying solely on data from the phone, without leveraging watch sensors, seems strange, as most people don’t sleep with their phone under their pillow. In my case, the phone sits on a bedside table, a metre away from where I sleep, making the data far from accurate. Additionally, instead of a trial, I was charged for a full year’s subscription. It’s possible I tried this app many years ago, but how can anyone remember such details after so much time? If the trial period were reset at least once a year, it would allow users to see whether the app has improved or worsened, rather than forcing them to blindly purchase a subscription and risk ending up with a product they won’t use. I’m very disappointed with the wasted time and the subscription charge, which can’t be refunded by cancelling. Either way, I’ve already unsubscribed and will likely never return to this app. This time, I’ll definitely remember it.